VIGO / HELP CENTRE

FREQUENTLY ASKED QUESTIONS

Straight answers about Vigo Home composite decking, cladding, fencing, delivery, collection and project planning.
COMMON / QUESTIONS

BEFORE YOU ORDER.

WHERE IS VIGO HOME BASED?

Vigo Home is based at Unit 2A, Millbuck Industrial Estate, Desborough, Northamptonshire, NN14 2SR. Customers can contact us about stock and collection before travelling.

DOES VIGO HOME DELIVER ACROSS THE UK?

Yes. Vigo Home offers delivery options for customers across mainland UK. Delivery charges, minimum-order requirements and promotional free-delivery thresholds can change, so use the live website announcement and checkout for the current terms.

CAN I COLLECT MY ORDER FROM DESBOROUGH?

Yes. Click & collect is available from our Desborough warehouse. If you need same-day collection or are ordering a large quantity, contact us first so stock and collection timing can be confirmed.

WHAT IS COMPOSITE DECKING?

Composite decking is typically manufactured from a blend of wood fibres and polymer materials. It is designed to give an outdoor timber-inspired finish with lower routine maintenance than many untreated timber alternatives.

DO COMPOSITE DECKING BOARDS NEED PAINTING OR STAINING?

Most Vigo Home composite decking products do not need regular painting, staining or sealing. Always follow the care guidance for the exact product and clean the surface appropriately for the installation environment.

HOW DO I WORK OUT HOW MUCH DECKING OR CLADDING I NEED?

Start with accurate project measurements. Board width, length, spacing, cuts and waste allowance all affect quantity. Vigo Home can help you check product dimensions and common accessories when you provide measurements or a simple project sketch.

DO YOU SELL COMPOSITE FENCING AS BOARDS AND SETS?

Yes. The range can include individual fencing boards, accessory components and complete or clearance sets depending on current stock. Check the product title and selling unit carefully before ordering.

CAN TRADE CUSTOMERS AND INSTALLERS ORDER FROM VIGO HOME?

Yes. Vigo Home supplies homeowners, landscapers, installers and trade projects. For larger quantities, contact us with the product range, approximate quantity and delivery postcode.

CAN I REQUEST PRODUCT OR PROJECT ADVICE BEFORE ORDERING?

Yes. You can contact Vigo Home about board profiles, quantities, trims, stock, collection and delivery. For installation-specific structural advice, use a competent installer or suitably qualified professional for the project.

WILL COLOURS LOOK EXACTLY THE SAME ON SCREEN AND IN PERSON?

Screen settings, lighting and manufacturing batches can affect how colours appear. If colour matching is critical, confirm the current product range and consider viewing material or requesting available sample options before placing a large order.

STILL NEED HELP?

TALK TO THE TEAM.

Send us your measurements, product questions or delivery postcode and we’ll help you work out the next step.

VISIT / COLLECT Unit 2A, Millbuck Industrial Estate
Desborough, Northamptonshire
NN14 2SR
OPENING HOURS Mon–Fri 9:30am–5:00pm
Sat 9:30am–4:00pm
Sunday by appointment